Sun Fire T1000/T2000 and Netra T2000 With Firmware 6.5.11 May Experience Continuous Console EFT Errors

1. Impact

    sc> showhost
    System Firmware 6.4.6 Sun Fire[TM] T2000 2007/06/24 12:36
    ...

    $ cat /etc/release
    Solaris 10 8/07 s10s_u4wos_12b SPARC

3. Symptoms

Error messages similar to the following (in multiples) will appear on the console 3 times per minute (approx.):

    Dec 7 03:10:47 hn fmd: [ID 519 daemon.error] SUNW-MSG-ID:
    SUNOS-8000-1L, TYPE: Defect, VER: 1, SEVERITY: Minor
    Dec 7 03:10:47 hn EVENT-TIME: Thu Dec 27 03:10:47 EST 2007
    Dec 7 03:10:47 hn PLATFORM: SUNW,Sun-Fire-T200, CSN: -, hn: hn
    Dec 7 03:10:47 hn SOURCE: eft, REV: 1.16
    Dec 7 03:10:47 hn EVENT-ID: 56894673-4011-64f0-8583-c5a09c05b4df
    Dec 7 03:10:47 hn DESC: The EFT Diagnosis Engine encountered telemetry
    for which it is unable to produce a diagnosis.  Refer to
    http://sun.com/msg/SUNOS-8000-1L for more information.
    Dec 7 03:10:47 hn AUTO-RESPONSE: Error reports from the component will
    be logged for examination by Sun.
    Dec 7 03:10:47 hn IMPACT: Automated diagnosis and response for these
    events will not occur.
    Dec 7 03:10:47 hn REC-ACTION: Run pkgchk -n SUNWfmd to ensure that
    fault management software is installed properly. Contact Sun for support.
    ...

An FMA event will be stored for each incident in the messages file.

4. Relief/Workaround

5. Resolution

• Sun Fire T2000 with FW 6.6.1 (delivered in patch 136927-01 or later) and patch 127111-08 or later
• Netra T2000 with FW 6.6.1 (delivered in patch 136929-01 or later) and patch 126239-01 or later
  

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01-FEB-2008: Updated Contributing Factors
18-Apr-2008: Updated Contributing Factors and Resolution sections; RESOLVED

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