The First POST Following a Power Cycle May Fail SUBTEST=Memory Addressing ID=61.1 |
|
| Category : | Availability | | Release Phase : | Resolved | | Product : | Sun Fire 12K Server Sun Fire E20K Server Sun Fire 3800 Server Sun Fire 4800 Server Sun Fire 6800 Server Sun Fire 15K Server Sun Fire E6900 Server Sun Fire E2900 Server Sun Fire V1280 Server Sun Fire E4900 Server Sun Fire E25K Server Netra 1280 Server
| | Bug Id : | 6269048, 2127342, 6275664
| | Date of Workaround Release : | 15-JUL-2005
| | Date of Resolved Release : | 30-AUG-2005
|
Impact
The first POST after a power cycle may fail SUBTEST=Memory Addressing ID=61.1 causing a processor to be temporarily disabled. POST will complete, but certain hardware may be disabled possibly leading to parts being replaced unnecessarily.
Contributing Factors
This issue can occur on the following platforms:
- Sun Fire 3800, 4800, 6800, 2900, 4900, 6900, V1280, Netra 1280 (running ScApp 5.17.4 or earlier) without patch 114524-06
- Sun Fire 3800, 4800, 6800, 2900, 4900, 6900, V1280, Netra 1280 (running ScApp 5.18.2 or earlier) without patch 114525-04
- Sun Fire F12K, F15K, E20K, E25K running SMS version 1.3 or earlier
- Sun Fire F12K, F15K, E20K, E25K running SMS version 1.4.1 without patches 117371-08 and 117772-04
Symptoms
Notice below that the Test ID is 61.1. Also notice the expected address of 00004040. This address is seen most often with this issue, but it does not confirm that the failure was the result of this issue.
{/N0/SB4/P3/C0} ERROR: TEST=Memory Tests,SUBTEST=Memory Addressing ID=61.1 <----
Test ID
{/N0/SB4/P3/C0} Component under test: /N0/SB4/P3 Memory
{/N0/SB4/P3/C0} Memory Walking Rows and Columns failure,
{/N0/SB4/P3/C0} address 0000008c.00004040
{/N0/SB4/P3/C0} expected 00000000.00004040
{/N0/SB4/P3/C0} observed 01020023.032040c0
{/N0/SB4/P3/C0} xor 01020023.03200080
{/N0/SB4/P3/C0} ERROR: TEST=Memory Tests,SUBTEST=Memory Addressing ID=61.1
{/N0/SB4/P3/C0} Component under test: /N0/SB4/P3 Memory
{/N0/SB4/P3/C0} Memory address test failed in bank 0, decode error:
The only way to be sure that the test 61.1 failure was the result of this issue is to rerun POST without a power cycle. If POST passes, the failure was the result of this issue.
Workaround
To work around the described issue, the processor should be re-enabled, and POST should be run again without powering off and on the system board. The test will only fail for the first read to the DIMM after a power on. If the CPU is disabled, Service mode will be necessary to re-enable it.
Resolution
This issue is addressed in the following releases:
- Sun Fire 3800, 4800, 6800, 2900, 4900, 6900, V1280, Netra 1280 with ScApp 5.17.5 as delivered in patch 114524-06 or later
- Sun Fire 3800, 4800, 6800, 2900, 4900, 6900, V1280, Netra 1280 with ScApp 5.18.3 as delivered in patch 114525-04 or later
- Sun Fire F12K, F15K, E20K, E25K with patches 117371-08 or later and 117772-04 or later
Note: Sun Fire F12K, F15K, E20K, E25K systems running SMS 1.3 and earlier should upgrade to SMS 1.4.1 with patches 117371-08 and 117772-04 or later.
Modification HistoryDate: 29-JUL-2005
29-Jul-2005:
- Update Contributing Factors and Resolution sections
Date: 30-AUG-2005
30-Aug-2005:
- Update Resolution section
Date: 02-SEP-2005
02-Sep-2005:
- Update Resolution section
AttachmentsThis solution has no attachment
|
|
Login Required
You must login and have a valid contract to access Sun's Premium content which includes:
- Sun Alerts
- Bugs
- Patches
- Solutions
- White Papers
- Documentation
- Support Knowledge
Login Required
You must login and have a valid contract to access Sun's contracted features
|
Access Legend:
Sun Contracted Content
Sun Contracted Feature
|
Please make use of SunSolve Feedback application by selecting the floating [+] to provide feedback about this specific document.
|