Upgrading the X6220 Server Module to SW1.1 Causes Device Paths to be Reenumerated



Category :Availability
Release Phase :Resolved
Product :Sun Blade X6220 Server Module  
Bug Id :6648545  
Date of Resolved Release :20-Mar-2008 

Upgrading the X6220 Server Module to SW1.1 Causes Device Paths to be Reenumerated


1. Impact

Upon upgrading the Sun Blade X6220 Server module with SW1.1 or later, device paths may be reenumerated, causing NIC ports to not work correctly, thereby affecting the applications which use those ports (iSCSI, SANs, etc.)

2. Contributing Factors

This issue can occur on the following platform:

  • Sun Blade X6220 Server Module with ILOM/BIOS upgrade SW1.1

The ILOM/BIOS version on a system can be determined by logging in to the SP of the server blade and running the 'version' command as in the following example:

    SP-> version
    SP firmware 2.0.3.1
    SP firmware build number: 23240
    SP firmware date: Fri Oct 12 18:13:55 PDT 2007
    SP filesystem version 0.1.14

The ILOM/BIOS versions are linked, so if you running a certain ILOM version you have a certain BIOS level as well. The version above indicates this system has SW1.1 installed with ILOM 2.0.3.1/BIOS 30.

3. Symptoms

After upgrading the ILOM/BIOS, NIC ports can no longer be accessed and a new NIC device shows up within the device files.

Checking the device files indicates the paths have changed:

Old path:  

    /pci@7b,0/pci10de,cb84@a

New path:  

    /pci@7c,0/pci10de,cb84@a
4. Workaround

If the server module is upgraded to SW1.1, new ports will need to be configured as well as the associated software which uses those ports.

5. Resolution

There is no final fix to this issue, as the changes incorporated in the ILOM/BIOS upgrade SW1.1 are permanent to support future platform releases. Please see the Workaround section above as the final resolution for this isssue.

This Sun Alert notification is being provided to you on an "AS IS" basis. This Sun Alert notification may contain information provided by third parties. The issues described in this Sun Alert notification may or may not impact your system(s). Sun makes no representations, warranties, or guarantees as to the information contained herein. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED. BY ACCESSING THIS DOCUMENT YOU ACKNOWLEDGE THAT SUN SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN. This Sun Alert notification contains Sun proprietary and confidential information. It is being provided to you pursuant to the provisions of your agreement to purchase services from Sun, or, if you do not have such an agreement, the Sun.com Terms of Use. This Sun Alert notification may only be used for the purposes contemplated by these agreements.

Copyright 2000-2008 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, CA 95054 U.S.A. All rights reserved.



Modification History

20-Mar-2008: Updated Resolution section; RESOLVED




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Article Details
Article ID : 201512
Article Type : Sun Alert
Last reviewed : 2008-03-21
Audience : PUBLIC
Keywords :
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