Platform Specific Issues on Sun Fire T1000/T2000 Systems Can Cause the System to Panic



Category :Availability
Release Phase :Resolved
Product :Sun Fire T2000 Server
Sun Fire T1000 Server  
Bug Id :6448446  
Date of Resolved Release :02-OCT-2006 


Impact

A platform specific firmware issue on the Sun Fire T1000 and Sun Fire T2000 systems may cause systems to halt abruptly, resulting in a loss of service. Certain system events which should be resumable are incorrectly handled by firmware, causing the system to panic. A hardware failure may be incorrectly implied, leading to misdiagnoses and unnecessary FRU replacement.


Contributing Factors

This issue can occur on the following platforms:

  • Sun Fire T1000/T1000+ systems with firmware prior to 6.1.11 (without patch 122431-04)
  • Sun Fire T1000/T1000+ systems with firmware prior to 6.2.4 (without patch 123481-02)
  • Sun Fire T2000/T2000+ systems with firmware prior to 6.1.11 (without patch 122430-04)
  • Sun Fire T2000/T2000+ systems with firmware prior to 6.2.4 (without patch 123482-02)

To determine the firmware revision on the system, the following command can be run from the System Controller CLI:

    sc> showhost
    System Firmware 6.2.4 Sun Fire[TM] T1000 2006/08/18 12:37

Symptoms

Typical symptoms that have been observed include messages similar to the following:

    panic: PCI Fabric Error

    panic: Unrecoverable Hardware Error

Workaround

There is no workaround for this issue. Please see the Resolution section below.


Resolution

This issue is addressed on the following platforms:

  • Sun Fire T1000/T1000+ systems with patch 122431-04 or later
  • Sun Fire T1000/T1000+ systems with patch 123481-02 or later
  • Sun Fire T2000/T2000+ systems with patch 122430-04 or later
  • Sun Fire T2000/T2000+ systems with patch 123482-02 or later





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Article Details
Article ID : 200473
Article Type : Sun Alert
Last reviewed : 2006-10-02
Audience : PUBLIC
Keywords :
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